SHIPPING & DELIVERY

At GiftElysium, we take pride in offering personalized items that speak to the heart. When you place an order with us, you're not just getting a product; you're receiving a carefully crafted treasure, made with love and attention to detail. Here's a glimpse into our production and shipping process to ensure you get the best quality every time.

Made-to-Order Excellence

All our items are made-to-order, meaning that once you place your order, we start crafting your item from scratch. This ensures that each product is tailored specifically for you, guaranteeing the best quality and attention to detail.

The Production Journey

Our production process involves several meticulous steps to ensure that every item meets our high standards:

• Personalization: If your item requires personalization, we take the time to carefully customize it according to your specifications.
• Quality Checking: Once personalized, each item undergoes a thorough quality check to ensure that it meets our standards of excellence.
• Packaging: After passing our quality checks, your item is carefully packaged to protect it during transit and ensure it reaches you in pristine condition.

Shipping Costs

Shipping costs are determined by various factors, including the dimensions and weight of the package, chosen shipping method, and the destination address. The shipping fee is calculated automatically at checkout. 

• Orders under $70: $5.99
• Orders above $70: Free shipping

Note: Please be aware that shipping costs may fluctuate due to promotions, discounts, or special offers. Additionally, certain items may be eligible for free shipping or discounted rates. 

If you have inquiries or require guidance regarding shipping options or costs, our customer service team is readily available to assist you at giftelysiumm@gmail.com. We are committed to helping you discover the optimal shipping solution tailored to your requirements.

Production and Shipping Times

Since all our items are made-to-order, a certain amount of time is required for production before they are ready to be shipped. Additionally, shipping times vary depending on the type of item and your location. Here's a breakdown of our estimated production and shipping times:

Product	Production Time	Shipping Time
Apparel	2-4 working days	3-5 working days
Pillow	2-4 working days	3-5 working days
Mug	2-4 working days	3-5 working days
Ornament	5-7 working days	8-20 working days
Doormat	2-4 working days	3-5 working days
Night Light	2-4 working days	10-25 working days
Other	2-4 working days	3-5 working days

Note: During busy periods such as Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Halloween, or Christmas, production and delivery times may extend slightly. Please note that cut-off times for these occasions will be publicly shown on our website. While we strive to ensure timely delivery, we do not guarantee on-time arrival for orders placed after cut-off dates.

At GiftElysium, we are committed to delivering not just products, but cherished memories. With our made-to-order process and meticulous attention to detail, we aim to exceed your expectations with every purchase. Thank you for choosing us to be a part of your special moments.